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Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Ghost Rocket Makerspace website and your participation in services, bookings, memberships, events, and activities offered by Ghost Rocket Makerspace (“Ghost Rocket,” “we,” “us,” or “our”).

 

By accessing our website, creating an account, making a purchase, booking services, or attending our space or events, you agree to these Terms.

 

1. Eligibility

  • Our website is publicly accessible.

  • You must be 18 years of age or older to use Ghost Rocket Makerspace facilities, tools, equipment, or services.

  • Valid identification may be required in person.

  • We reserve the right to refuse service to anyone who does not meet eligibility or safety requirements.

 

2. Accounts & Member Access

  • Some services require creating a member account.

  • You are responsible for maintaining the accuracy and security of your account information.

  • Access to tools, machines, or Stations requires the completion of Safety & Station Orientations and approval by staff.

  • Access permissions may be granted, modified, or revoked at our discretion for safety or operational reasons.

 

3. Purchases & Payments

Pricing & Currency

  • All prices are listed in Canadian dollars (CAD) unless otherwise stated.

  • Applicable taxes may be added at checkout.

Payment Processing

  • Payments are processed securely through third-party payment processors, including Stripe, integrated with Wix.

  • Ghost Rocket does not store or have access to your full payment card details.

 

4. Memberships & Day Passes

Memberships

  • Memberships are billed on a recurring basis until cancelled.

  • Membership benefits, access levels, and pricing are described on our website and may change with notice.

  • Memberships are non-transferable.

  • Purchasing a monthly membership does not guarantee access to specific tools or machines without the required Safety & Station Orientation and approval from Ghost Rocket Staff. 

  • The purchase of a monthly membership also does not guarantee availability and usage of machines and tools; we strongly recommend booking time in advance. 

 

Day Passes

  • Day passes provide temporary access as described at purchase.

  • Day passes are non-transferable and may expire if unused within the stated timeframe.

  • Purchasing a day pass does not guarantee access to specific tools or machines without the required Safety & Station Orientation and approval from Ghost Rocket Staff. 

  • The purchase of a day pass also does not guarantee availability and usage of machines and tools; we strongly recommend booking time in advance. 

 

5. Bookings & Attendance

  • Some services require advance booking through our website. Booking and scheduling rules vary by service, event, or offering and are posted at the time of purchase. 

  • Some services require you to book a start time only. Booking a start time allows us to better manage space, tools, and staffing. It does not guarantee exclusive use of shared resources unless explicitly stated. 

  • To use the Makerspace, you must purchase a Day Pass or Monthly Membership before you can book your visit. 

  • Drop-ins to the Makerspace are welcome when space allows. Advance booking is strongly recommended. 

  • Please arrive on time for your booking or event. Late arrivals or no-shows may result in forfeited fees or bookings. 

  • We reserve the right to cancel or reschedule bookings due to safety, staffing, or operational needs. 

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6. Cancellations, Refunds & No-Shows

  • Refund and cancellation policies vary by service, event, or booking and are posted at the time of purchase. For most services, refunds are not provided for late cancellations, late arrivals, or no-shows. 

  • Membership fees are generally non-refundable once a billing period has begun.

  • Event tickets and classes may have specific refund deadlines.

  • No-shows or late cancellations may result in a fee forfeiture.

  • Exceptions may be made at our discretion.

 

7. Orientations, Classes & Events

  • All Stations, which house specialized fabrication tools and machines, require completion of a Safety & Station Orientation before use.

  • Most classes and events are educational or social and do not replace required orientations unless explicitly stated.

  • Community events and open studio activities are not formal instruction.

  • We reserve the right to substitute instructors, modify content, or cancel events if necessary.

 

8. Makerspace Agreement & Waiver Requirement

Use of Ghost Rocket Makerspace facilities, tools, equipment, and Stations is governed by a separate Makerspace Agreement, which includes detailed terms related to safety, conduct, assumption of risk, and limitation of liability. 

 

All individuals must review and sign the Makerspace Agreement in person before using any tools, machines, Stations, or attending any events, classes, and workshops. Participation is not permitted without a signed agreement, regardless of membership, day pass, or booking status. 

 

These Terms supplement but do not replace the Makerspace Agreement. 

 

9. Agreement & Liability

All members must sign the Ghost Rocket Makerspace Agreement before using the shop. That agreement governs liability, assumption of risk, and damage to equipment or property.

 

These terms supplement but do not replace the Makerspace Agreement. 

 

10. Suspension & Termination

We reserve the right to suspend or terminate accounts, memberships, or access:

  • For violations of these Terms

  • For unsafe behaviour

  • For misuse of equipment

  • At staff discretion, when safety or operations are impacted

 

11. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on our website with a revised “Last updated” date. Continued use of the site or services constitutes acceptance of updated Terms.

 

12. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.

 

13. Contact Information

For questions about these Terms, please contact:

Ghost Rocket Makerspace
Toronto, Ontario, Canada
Email: info@GhostRocketMakerspace.ca

Last updated: February 2026

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